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FXTM

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7.1
217 Reviews

Founded: 2011 Min Deposit: 200 USD

Headquarters: Mauritius Max Lev: 1 : 3000

Score
Business Scope
7.1
Trading Cost
7.1
Trading Platforms
7.1
Support
7.1
Licence Status

Multiple regulation

FCA 777911
Mauritius FSC C113012295
Kenya CMA 135
Authorised
Authorised
Authorised
Contact
+44 20 3734 1025
support@fxtm.com
Multilingual Support
Good Customer Service
Fast Order Execution
Market Execution
Not for US Customers
100+ Trading Instruments
Multiple Account types
Low Minimum Deposit
10+ Payment method
Fast Withdrawal

Deposit and Withdrawal

7.1

Good

Multiple payment methods and fast deposit & withdrawal

Features

10+ Payment method
Fast Withdrawal
Fast Deposit

Pros & Cons
Pros

Pros of Trading with FXTM

  • Regulated by Trusted Authorities: FXTM is regulated by the FCA (UK) and FSC (Mauritius), ensuring compliance with high standards of financial security.
  • Low Minimum Deposit: Starting at just $/€/£/₦200, FXTM is accessible to new traders.
  • Multiple Account Types: FXTM offers flexible account options such as the Advantage, Advantage Plus, and Advantage Stocks accounts.
  • Demo Account Available: FXTM provides risk-free demo accounts to help traders practice before committing real money.
  • MT4 & MT5 Platforms: FXTM supports the highly popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, ensuring familiarity for seasoned traders.
  • High Leverage: FXTM offers leverage up to 1:3000, allowing traders to take on larger positions with smaller capital.
  • Cons

    Cons of Trading with FXTM

    • High Minimum Deposit for Some Accounts: While the minimum deposit is $/€/£/₦200, higher deposit amounts are required for certain account types.
    • No 24/7 Customer Support: Customer support is available 24/5 only, which may not be ideal for traders needing round-the-clock assistance.
    • Regional Restrictions: FXTM is unavailable in several countries, including the USA, Canada, Japan, and others.
    • Deposit Fees: FXTM charges a fee of €/$/£3 or ₦2,500 for deposits under €/$/£30 or ₦25,000.
    • Company and Service

      7.1

      Good

      Multi-language support & fast customer support

      Features

      Multilingual Support
      Quick Response
      Profile
      Headquarters Address
      5th Floor, NEX Tower, Rue du Savoir, Cybercity, 72201 Ebene, Republic of Mauritius
      Founded 2011
      Broker Type
      STP,  NDD
      Time Zone GMT+2,GMT+3
      Credit Profile No information
      Trading Platforms
      MT4
      MT4,  FXTM Trader
      MT5
      MT5,  FXTM Trader
      Contact
      No Data
      Others
      Website Language
      Arabic,  Chinese(Simplified),  English,  French,  Hindi,  Indonesian,  Korean,  Malay,  Polish,  Russian,  Spanish,  Thai,  Urdu,  Vietnamese
      Customer Service By
      Phone,  Email,  Live Chat,  CallBack,  Telegram,  WhatsApp,  Messenger,  Viber
      Supported Language
      Arabic,  Chinese(Simplified),  English,  Spanish

      Related Complaints

      Q&A Complaints

      Is FXTM safe and legit?

      Tree
      Singapore
      Jul 05, 2024
      ANSWER FXTM is a brand name of Exinity Group. Currently, it holds licenses from four financial authorities:1) Exinity Capital East Africa Limited is regulated by the Capital Markets Authority of the Republic of Kenya (Kenya CMA) with license number 135;2) Exinity UK Limited is authorized and regulated by the Financial Conduct Authority (FCA) with license number 777911;3) Exinity Limited is regulated by the Financial Services Commission of the Republic of Mauritius (Mauritius FSC) with license number C113012295, and licensed by the Financial Sector Conduct Authority (FSCA) of South Africa, with FSP No. 50320.Oversight by financial watchdogs is crucial in ensuring a forex broker's adherence to regulatory standards and in providing legal channels for investors to protect their interests should any issues arise with the brokers they supervise. This oversight contributes to the greater reliability of regulated brokers compared to their unregulated counterparts. However, it's important to recognize that regulations do not entirely eliminate the risk of brokers breaching these rules. As such, even though FXTM is a licensed broker, we strongly advise you to conduct further research on the broker by reviewing news articles and customer feedback.BrokersView, as a global broker review platform, offers valuable insights and information about FXTM. We invite you to explore our website for pertinent details regarding their services. Additionally, it is recommended to experiment with their Demo account before engaging in real-money transactions, which can provide a practical understanding of their trading conditions.Undertaking comprehensive research is wise before investing your finances.
      See more
      Company Overview

      Quick FXTM Review Summary

      • Founded: 2011
      • Registered Country: United Kingdom
      • Regulation: FCA, FSC (Offshore)
      • Trading Instruments: Forex, Metals, Commodities, Stocks, Indices, Cryptocurrencies, and CFDs
      • Demo Account:
      • Account Types: Advantage, Advantage Plus, Advantage Stocks
      • Min Deposit: $/€/£/₦200
      • Leverage: Up to 1:3000
      • Spread: Close to zero on major FX pairs
      • Trading Platform: MT4, MT5, Mobile trading
      • Deposit Fee: €/$/£3 or ₦2,500 fee for any deposit under €/$/£30 or ₦25,000
      • Customer Support: 24/5 live chat, contact form
      • Regional Restrictions: USA, Mauritius, Japan, Canada, Haiti, Iran, Suriname, DPR Korea, Puerto Rico, Occupied Cyprus, Quebec, Iraq, Syria, Cuba, Belarus, Myanmar, Russia, India

      FXTM: Key Features & Benefits

      • Global Reputation: FXTM is an established broker, regulated by the FCA in the UK and the FSC in Mauritius, ensuring strong regulatory oversight and client protection.
      • Diverse Instruments: FXTM offers a wide array of financial instruments, including forex, metals, commodities, stocks, indices, cryptocurrencies, and CFDs, providing flexibility for traders to diversify their portfolios.
      • Leverage: FXTM provides leverage up to 1:3000, which can amplify potential gains but also increases risks, making it suitable for experienced traders.
      • Competitive Spreads: Enjoy spreads as low as 0.0 pips on major FX pairs, which offers competitive pricing for traders.

      Pros of Trading with FXTM

      • Regulated by Trusted Authorities: FXTM is regulated by the FCA (UK) and FSC (Mauritius), ensuring compliance with high standards of financial security.
      • Low Minimum Deposit: Starting at just $/€/£/₦200, FXTM is accessible to new traders.
      • Multiple Account Types: FXTM offers flexible account options such as the Advantage, Advantage Plus, and Advantage Stocks accounts.
      • Demo Account Available: FXTM provides risk-free demo accounts to help traders practice before committing real money.
      • MT4 & MT5 Platforms: FXTM supports the highly popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, ensuring familiarity for seasoned traders.
      • High Leverage: FXTM offers leverage up to 1:3000, allowing traders to take on larger positions with smaller capital.

      Cons of Trading with FXTM

      • High Minimum Deposit for Some Accounts: While the minimum deposit is $/€/£/₦200, higher deposit amounts are required for certain account types.
      • No 24/7 Customer Support: Customer support is available 24/5 only, which may not be ideal for traders needing round-the-clock assistance.
      • Regional Restrictions: FXTM is unavailable in several countries, including the USA, Canada, Japan, and others.
      • Deposit Fees: FXTM charges a fee of €/$/£3 or ₦2,500 for deposits under €/$/£30 or ₦25,000.

      Trading Platforms

      • MT4 & MT5: FXTM offers the popular MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms, along with its mobile trading solution, ensuring users can trade conveniently across devices.
      • FXTM Invest: FXTM’s copy trading platform allows users to replicate the trades of experienced strategy managers with a low entry threshold of $100. This service comes with zero spreads on major FX pairs and a performance-based fee structure.

      Deposit and Withdrawal

      • Deposit Methods: FXTM supports various deposit methods including credit/debit cards, e-wallets, bank transfers, and local payment solutions (e.g., M-Pesa, Skrill).
      • Deposit Fee: A deposit fee of €/$/£3 or ₦2,500 applies for amounts under €/$/£30 or ₦25,000.
      • Withdrawal Process: FXTM offers multiple withdrawal options with fees depending on the amount withdrawn. The company provides fast processing times for withdrawal requests, with an emphasis on timely payouts.

      Educational Resources

      • Free Learning Materials: FXTM provides free educational resources such as glossaries, market analysis, and comprehensive trading guides for both beginners and advanced traders.
      • Tailored Content: Resources are available for traders at all levels, from basic trading concepts to advanced strategies.

      Customer Support

      FXTM offers excellent customer support through live chat, contact forms, and phone assistance. While support is 24/5, it is multilingual, catering to a global audience. The company also provides an extensive Help Center that addresses frequently asked questions and other common queries.

      Is FXTM Legit?

      Yes, FXTM is a legitimate and highly regulated broker:

      • Regulated by FCA (Financial Conduct Authority) in the UK (License No. 777911 - Straight Through Processing)
      • Regulated by FSC (Financial Services Commission) in Mauritius (License No. C113012295 - Retail Forex License)

      Conclusion: Should You Choose FXTM?

      FXTM is a reliable and regulated broker offering competitive trading conditions, a broad range of financial instruments, and robust customer support. It is a great choice for both beginner and experienced traders due to its user-friendly platforms and educational resources.

      However, the high minimum deposit for some accounts, the lack of 24/7 customer support, and regional restrictions might be limiting factors for some users. If you’re looking for a well-regulated broker with flexible trading options and good customer support, FXTM is certainly worth considering.

      Overall Score

      7.1
      217 Reviews

      Cost 7.1

      Platforms 7.1

      Deposit & Withdrawal 7.1

      Customer Support 7.1

      Indicates the average level of Brokers

      Keywords for selection
      Fast Execution Responsive Customer Support No Slippage Scalping No Withdrawal Restrictions Transparent Low Spreads Slippage Problems Dissatisfied Educational Materials Regulated & Licensed Advanced Trading Platform Reliable & Reputable Good/Professional Customer Support

      217 Reviews Clear filter

      Munyai TB
      0-6 months Demo Account Costa Rica
      Is reliable. I give it it's credits
      Dec 25, 2025
      Reply
      Frederick
      7-12 months Advantage Account Sweden
      High withdrawal fees and unfavorable exchange rates reduce the amount received.
      Oct 24, 2025
      Reply
      FXTM
      Unclaimed
      Dear Frederick, Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding withdrawal fees and exchange rates. Please note that some costs may come from payment providers, not FXTM directly. We’re committed to full transparency and fair conditions. For clarification, please contact us via https://www.fxtm.com/en/contact-us/ The FXTM Team
      Oct 27, 2025
      Reply
      Beatriz Kangjeon
      0-6 months Advantage Account Colombia
      guys this company are scam my money missing from last wake . non one contact me no mail i send all details , and nothing SCAM,SCAM,SCAM,SCAM,SCAM,SCAM
      Oct 15, 2025
      Reply
      FXTM
      Unclaimed
      Dear Beatriz, We’re very sorry to hear about your experience. Please rest assured that FXTM is a regulated and legitimate broker, and we take such reports extremely seriously. It sounds like there may be an issue requiring a detailed review of your account and transaction records. Kindly submit your account information and transaction details securely via our official support channel here: https://fxtmhelpcenter.zendesk.com/hc/en-gb/requests/new Our team will investigate this matter urgently.
      Oct 20, 2025
      Reply
      Tom Rick
      0-6 months Advantage Account Morocco
      I just finished an experience with my FXTM Investment account. They advertise Strategy Managers which I used one because I didn't have time to trade. I used to trade with them previously. I used the Strategy Manager because I didn't have time at all. But when the Strategy Manager working with their company stopped working they took all my money without giving me adequate notifications concerning the inactivity.
      Aug 27, 2025
      Reply
      FXTM
      Unclaimed
      Dear Tom, We’re sorry to hear about your concerns regarding the Investment account and Strategy Manager. Please note that investor funds remain in the account and are subject to inactivity rules, which are outlined in our terms and conditions. We’d like to review your case in detail to ensure everything is clarified. Kindly share your account details securely via our support channel here: https://fxtmhelpcenter.zendesk.com/hc/en-gb/requests/new , and our team will assist you directly.
      Aug 27, 2025
      Reply
      Faheem Tariq
      Over 3 years Advantage Account Pakistan
      No
      Jul 31, 2025
      Reply
      Kay Francis
      7-12 months Advantage Account United States of America
      The platform is convenient, there are many tools for trading. But the spreads sometimes widen too much, especially in tense moments. Support responds quickly, but does not always help with specifics. It is suitable for beginners, but the risks and features of the broker should be studied well.
      Jul 14, 2025
      Reply
      Amelia Putri
      Indonesia
      cara jadi hecker
      Jun 29, 2025
      Reply
      Princess Duetes
      0-6 months Demo Account Philippines
      I love their product so much
      Jun 12, 2025
      Reply
      NosajThing
      Yes, really good one
      Jun 19, 2025
      Reply
      NosajThing Reply NosajThing
      İt is very good
      Jun 19, 2025
      1
      Reply
      View 1 more comments
      Unknown Virus
      Philippines
      Its good 👍
      Jun 06, 2025
      Reply
      Mocro Stacker
      0-6 months Norway
      I have traded with this broker for 6 months and I have never experienced requotes or slippages with it. I earned $200!!!
      Jun 05, 2025
      Reply

      1-10 of 217 comments

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