Item: Infinox
Rating: 8.2
Author: BrokersView

Broker News

INFINOX Ownership Group Announces Acquisition of Skilling.com Oct 14, 2025

The investment group led by Marc Joppeck, which owns forex and CFD broker INFINOX, has announced the acquisition of European broker Skilling.com.

INFINOX Appoints Mayne Ayliffe as Global Head of HR, Based in Dubai Apr 28, 2024

Mayne brings more than a decade of HR experience and a wealth of expertise to her new role.

Former LCG CEO Jana Zdravecka Joins INFINOX as Managing Director Jan 25, 2024

Jana spent over four years with LCG in multiple positions before the CEO role.

Account Type

8.2

Very Good

Features

Trading Platforms

MT4, MT5

Min Deposit

£1 or equivalent in your base currency

Max Leverage 1 : 500

Min Trade Volume

0.01 Lots

Margin Call Level 80%

Stop Out Level 50%

Commission

7.5 USD

Spread Type Variable Spread

Account Currencies

‎AUD, GBP, EUR, USD

Trading Instruments

CFDs, Indices, Commodities, Forex/Currencies

Hedging

Scalping

Negative Balance Protection

Islamic

Deposit and Withdrawal

8.0

Very Good

Features

Company and Service

8.0

Very Good

Features

Profile

Headquarters Address

Birchin Court, 20 Birchin Lane EC3V 9DU, London,UK

Founded 2009

Broker Type

STP, ECN

Time Zone GMT+2

Credit Profile No information

Trading Platforms

MT4

Windows, iOS, Android

MT5

Windows, iOS, Android

Contact

No Data

Others

Website Language

Arabic, Chinese(Simplified), Chinese(Traditional), English, Indonesian, Japanese, Malay, Portuguese, Spanish, Thai, Vietnamese

Customer Service By

Phone, Email, Live Chat, Facebook, Instagram, Youtube, WeChat

Supported Language

Chinese, English

Company Overview

About INFINOX

We are a globally recognised and regulated FX & CFD broker. With a presence in over 15 countries, we offer competitive trading conditions and premium client service worldwide. Our award-winning, platforms provide a sleek and seamless journey from order to execution, with all the tools and resources to trade with a leading edge. As a local broker with a global presence, our 24/7 premium customer support team is available to clients wherever they are, and whenever they need. Meanwhile, clients can trade any market of their choice in the knowledge that their account is secure with a regulated broker.

Our values

Integrity: Ensure clients can trade with safety, transparency and trust.

Ambition: Scale our story of growth and global footprint of success.

Inspiration: Be future-ready by honing an innovation-focused mindset.

Excellence: Consistently offer the highest degree of excellence in service.

Regulated

The INFINOX brand is a licensed broker, regulated since our founding in 2009. Be assured in the knowledge that your account is protected by licence from recognised financial regulatory authorities. INFINOX holds licenses from the Financial Services Commission (FSC), the Securities Commission of the Bahamas (SCB) and the Financial Conduct Authority (FCA). All our client offerings and perks are reviewed in detail by global compliance teams to ensure the highest standard of security in your trades.

Client service

Trading assistance and troubleshooting whenever you need it. We pride ourselves on a client-first approach that is made possible by a dedicated support team. Our local teams are available at all hours of the day, 7 days a week, to ensure that clients are well-supported at every step of their trading journey.

Global presence

We are your local broker with a global presence. Every trading journey is unique from the next. We understand this, and that’s why our growing global footprint is backed by regional mandates to create trading experiences for every context. Presence across Latin America, MENA, Europe and Asia. Local offices, operations and support teams. Regular trading and network events worldwide.

Insurance deposit

This insurance policy may apply should INFINOX become insolvent. The insurance policy became effective 1 June, 2024 and will continue until 31 May, 2026. Up to USD 1,000,000 per Claimant, subject to an in accordance with the limits and the terms and conditions of the Policy.A Claimant is a customer of the Insured who (i) is an Eligible Claimant in respect of the Insolvency Event (ii) has submitted its claim (including a claim form) to the Insolvency Practitioner within 12 months of the date of the Insolvency Event of the Insured; and (iii) has submitted its Investor Compensation Form to the Insured within 12 months of the date of the Insolvency Event of the Insured. Full details of the policy are available upon request.

Related Complaints

Q&A

Is Infinox a trustworthy broker?

Great Vest

United States of America

Feb 17, 2022

ANSWER INFINOX brand is authorized and regulated in various jurisdictions. INFINOX Capital is a registered trading name of IX Capital Group Limited, authorised and regulated by the Securities Commission of The Bahamas (SCB) under Registration Number SIA F-188.INFINOX Capital Ltd SA is an authorized Financial Services Provider and is regulated by the Financial Services Conduct Authority (FSCA) under FSP No. 50506.INFINOX Limited is authorised and regulated as an Investment Dealer by the Financial Services Commission (FSC) of Mauritius under License Number GB20025832.Infinox Capital Ltd is authorised and regulated by The Financial Conduct Authority (FCA) under registration number 501057. Among these regulations, FCA license is considered to be most trustwothy one on account of the watchdog's stringent regulatory laws, protection of client funds and companies insolvency compensation rules etc. Therefore, if you are about to deal with this broker, it is better to onboard your account on its FCA license. You may also click here to know more trading details and company profiles about this broker.

Overall Score

105 Reviews

Cost 8.0

Platforms 8.1

Deposit & Withdrawal 8.0

Customer Support 8.0

Indicates the average level of Brokers

Keywords for selection

Fast Deposit/Withdrawal Good/Professional Customer Support High Leverage Reliable & Reputable Low Spreads High Spreads High Swap Fee Deposit/Withdrawal Problems Spread Widen

105 Reviews Clear filter

Sort by

Winoto F.

0-6 months Indonesia

Honestly, the customer support team here is elite. They actually answer when you are in a crisis and try to get things resolved. All in all, they handled all of my questions with real patience, tho I think they got tired of me in the end :D I would definitely say they made experience better, as they lowkey saved my sanity during a particularly spicy market session.

May 18, 2026

Kittitat Leelapun

Not used yet Thailand

infinox withdrawal is smooth if you have verified account, that gets done in couple of hours usually, if all documents are proper😌

May 15, 2026

Alan Graham

1-3 years United Kingdom

Chatbot support is… idk, useless… you ask one thing, it replies differently :) the FAQ section is a better source for information. But as a trading app, it’s worth the hassle

May 13, 2026

Ismail Tawil

Over 3 years Morocco

I had a question about a withdrawal, so I submitted a ticket via live chat. Support replied almost instantly, I didn’t have to wait for hours. They asked for a screenshot, I sent it, and they clarified the whole process for me. No fluff at all, just a straightforward answer. Nothing fancy, but I enjoying it!

Apr 27, 2026

P Kammana

0-6 months Thailand

I have a STP Infinox account, there's no cost to it, just spread... But thats because Im not scalping, otherwise go for ECN imo. I like that there's USDT withdrawals, the most efficient method for me.

Apr 19, 2026

Jessica Cooper

Canada

INFINOX has made a very solid impression on me thanks to its clear and reliable service. The registration and KYC process was smooth and straightforward — my documents were verified quickly without unnecessary delays. The platform runs stably, and the support team is responsive and helpful whenever questions come up. Over time, I’ve seen that it’s consistent and customer-focused, always delivering on what it promises. Overall, I'm satisfied and would definitely recommend it to others.

Oct 10, 2025

James Morris

United States of America

INFINOX has been great for me, offering a hassle-free and client-focused experience. It gives me the opportunity to make some extra income, and I've been taking full advantage of it. I trade Forex on MT5 and use Skrill for deposits and withdrawals, but I've also used crypto for transfers in the past with no issues. I have both STP and ECN accounts and implement a variety of strategies. My Expert Advisors help me when opening and managing trades. The execution is always fast, and the support team has been helpful and informative. I've never run into any major problems here.

Oct 08, 2025

Lisa King

United Kingdom

My husband is a professional trader with formal education and a background working for major financial institutions. When I decided I wanted to learn trading, he recommended Infinox to me since he uses this broker for his PAMM account. He helped me sign up and verify my identity, but honestly, it was so straightforward that I could have done it on my own. After that, he taught me how to trade using a demo account, and within a couple of weeks, I was already buying and selling commodities on my own. Now, I trade independently, and I'm confident that the platform is intuitive enough for beginners to get started comfortably, whether they learn on their own or with some guidance.

Oct 03, 2025

Brandon Jones

Australia

INFINOX offers a lot of instruments, including indices, commodities, Forex, futures, shares and bonds. It allows building a diversified portfolio for any investment strategy, from conservative to aggressive. Moreover, one can register multiple accounts to test various strategies and automation tools. It's good for people who want to try earning money in any economic situation.

Oct 01, 2025

Noah Swag

France

INFINOX has created a solid trading environment that works for customers with any budget. You can choose the currencies, tools, markets, and strategies that fit your needs. The trading platforms are fast, and liquidity is always solid. The support team is also top-notch, one of the best I've encountered. On the downside, I wish anonymous trading were an option since I'm not a fan of sharing personal details. That said, I know INFINOX is a licensed broker, and they encrypt my data, so I feel secure overall.

Sep 26, 2025

1-10 of 105 comments

Rate and Review

mannan

Jan 31, 2023 Greece

I have had dealings with other brokers, I am very pleased to have chaged to Infinox. They provide me with great assistance and friendly help, they were all curtious and professional.

Theresa

Dec 15, 2022 Hungary

I have long been trading with this broker, I am satisfied with everything and in principle I am not going to change INFINOX for some another broker. The speed of opening and closing orders is excellent, technically modern and at the same time the platforms remains understandable.

Arhan P

Dec 07, 2022 Australia

I have been in Infinox for half a year. Their account managers are very professional and patient. They have helped me a lot. Slippage is rare and the spread is very low, and the withdrawal can be received on time, I hope Infinox will get better and better in the new year!

Malik

Jan 10, 2023 China

I have been using the platform for several months. The spreads used to be quite normal. But recently, the spreads are so high. I see many people in the comments said that there is a problem with the withdrawal, but the company has no measures.

ankitindia

Dec 03, 2022 Brazil

I am highly impressed with the quick response to my query. My queries were all answered promptly and fully. Excellent service.

GinnyHoney

Dec 11, 2022 Mexico

I've been there for three years. In short, Infinox is a broker whose reality meets expectations. Infinox offers what it does: analytics means analytics, leverage means leverage, flexible conditions means truly flexible. Everything - from the office and the application to analytics, which is really top in Infinox.

Infinox

Broker News

Account Type

Deposit and Withdrawal

Company and Service

Profile

Trading Platforms

Contact

Others